Content Removal

Report Content / Request Removal

Overpass is committed to maintaining a safe, compliant platform. Any individual may report questionable material or request the removal of content if they believe it violates our Terms, applicable law, or platform policies, or if there are concerns related to rights, consent, age, or identity.

We provide multiple clear and accessible ways to submit a report.

How to Report Content or Request Removal

Option 1: Report via Support Email (Recommended for External Requests)

You may submit a report by emailing:

support@tryoverpass.com

Please include the following details where applicable:

  • Conversation ID or Content Identifier

    Example:

    https://tryoverpass.com/?chat=a9062f5d-63ce-480a-a6e6-cc435387e1e9

    (Conversation ID: a9062f5d-63ce-480a-a6e6-cc435387e1e9)

  • The prompt used to generate the content

    Please provide the exact text prompt that was used to generate the reported content, if known.

  • A brief description of the issue or concern

Our team will respond directly to the email address used to submit the report. If you would like us to respond to a different email address, please clearly indicate that in your message.

Option 2: Report Directly In-App

Users may also report content directly within the platform by clicking the Report (flag) icon associated with any generated output.

Example of the report button in the app - click the flag icon on any generated image

When the Report button is selected, a reporting form is displayed where the user can:

  • Describe the issue or concern in a free-text field

Our team will respond using the email address associated with the user's account. If you would like us to contact you at a different email address, you may specify this in the report description.

All submitted reports are reviewed by our moderation team in accordance with our content policies.

What Happens After a Report Is Submitted

  • Upon receipt of a report, the referenced content is immediately disabled and placed into a pending review state.
  • The content is reviewed by our moderation team to determine whether permanent removal or other corrective action is required.
  • All reported complaints are reviewed, resolved, and responded to within five (5) business days or sooner.
  • A response is provided using the contact method described above.

Our Commitment

Overpass reserves the right to review, disable, or remove any content at any time if concerns are raised regarding compliance, legality, consent, age, or identity.

If you have any questions regarding this process, please contact support@tryoverpass.com.